Being a fully custom manufacturer, performing a full kitchen design isn’t a quick and easy process. Unlike stock cabinetry designers, we don’t have a pre-populated catalog of all of our product offerings to build the design from.
On average, we invest 3-4 hours of time into every preliminary kitchen design and detailed renderings we complete. As we don’t charge for this complimentary service, this policy aims to strike a fair balance of presenting our clients with a well planned design for consideration and protecting our time investment.
If clients are unable to attend our showroom or simply wish to work remotely, we can collect a non-refundable design retainer which allows us to release all of our design work to the client ahead of a manufacturing agreement. If a manufacturing agreement is reached, the design retainer is credited back to the final invoice.